Optus Suffers Another Major Network Outage
Thousands of Optus customers face service disruptions in latest network outage. Check your service status and see what compensation is available.
Category : Search result: customer complaints
School crossing guard safety complaints surge in Geelong
Geelong's school crossing supervisors filed 62 safety complaints in just 4 months, raising urgent concerns about student and worker protection. Read the investigation findings.
Avoid Loan Sharks: Protect Your Small Business
Australian small businesses face rising threats from predatory lenders. Learn how to verify AFCA membership, spot dangerous loans, and access free help to protect your enterprise.
Freo.Social saved by $150K federal noise-proofing grant
Fremantle's beloved music venue Freo.Social secures $150,000 federal grant for sound-proofing upgrades, ending closure threats from noise complaints. The historic venue can now continue hosting 200+ shows annually.
Stirling Trials Noise-Reduction at Basketball Courts
The City of Stirling is trialling sound-reducing measures like astroturf and acoustic fencing at outdoor basketball courts following resident noise complaints. Discover the pilot plan.
Adore Beauty Tops 2025 Most Loved Retailer List
Adore Beauty wins Australia's top retailer spot, beating THE ICONIC by one point. Discover how Tim Tams and customer care are reshaping Aussie shopping habits.
EPA Won't Investigate Burswood Race Track Noise
WA's Environmental Protection Authority opts against formal investigation into Burswood race track noise complaints, citing insufficient evidence of environmental harm.
Dentist Blasts Holes in Australian Dental Regulation
Prominent dentist Michael Zaninovich reveals systemic failures in Australia's dental regulation system, exposing patient safety risks and inadequate oversight mechanisms.
Stirling, Wanneroo & Rockingham Lead WA Telco Complaints
New data reveals Perth's northern and southern suburbs face the worst telecommunications services in Western Australia. Discover which areas need urgent improvements.
WA's 'Wait Awhile' Culture Confirmed in Pub Complaint Case
A Perth tavern's victory in dismissing two customer grievances has reignited debate about Western Australia's notorious 'Wait Awhile' culture and regulatory hurdles facing small businesses.
2025 Shonky Awards: Australia's Worst Rip-Offs Named
Australia's most dubious products and services have been named and shamed in the 2025 Shonky Awards, with everything from misleading insurance to questionable education courses making the hall of shame.
SA customer's 133-hour phone call sets shocking record
A Telstra customer in South Australia has broken all records after staying on hold for over five days straight. The astonishing 133-hour call reveals shocking customer service wait times that'll make your jaw drop.
CHOICE Shonky Awards 2025: Australia's Worst Products Revealed
Consumer watchdog CHOICE has named and shamed the year's most disappointing products and services in their infamous Shonky Awards. Discover which major Australian companies earned this dubious honour.
British expat's viral Perth 'betrayal list' sparks debate
A UK expat's viral video listing her biggest disappointments about living in Perth has sparked heated debate among locals and fellow migrants about the city's pros and cons.
Pub dreams crushed as NIMBY complaints kill licence
Arthur Barrett threatens to abandon $1.5 million pub redevelopment after council revokes liquor licence following neighbour complaints about noise and parking in quiet suburban area.
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