Ben Stehr and Sean Townsend Lead Customs House Hotel's New Direction
Customs House Hotel's New Direction Under Stehr, Townsend

Newcastle's iconic Customs House Hotel is embarking on an exciting new chapter under the leadership of hospitality veterans Ben Stehr and Sean Townsend. The duo, known for their innovative approach to dining and entertainment, are aiming to revitalise the historic venue while preserving its cherished heritage.

A Fresh Vision for a Historic Venue

Stehr and Townsend have taken the reins at the Customs House Hotel, a landmark that has been a cornerstone of Newcastle's social scene for decades. Their vision includes a complete overhaul of the hotel's food and beverage offerings, with a focus on locally sourced ingredients and contemporary Australian cuisine. The new menu will feature seasonal produce from the Hunter Region, alongside classic pub favourites with a modern twist.

Revamping the Dining Experience

The hotel's main restaurant will be transformed into a vibrant dining space, offering everything from casual lunches to fine dining experiences. The chefs are crafting a menu that celebrates regional flavours, with dishes such as pan-seared barramundi with native herbs and slow-cooked lamb shoulder with roasted vegetables. A dedicated gluten-free and vegan menu will also be available.

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In addition to the restaurant, the hotel's bar area is being redesigned to create a more inviting atmosphere. A new cocktail menu will feature signature drinks inspired by Newcastle's maritime history, including a 'Harbour Breeze' made with local gin and fresh citrus. The wine list will highlight Hunter Valley vineyards, with an emphasis on small-batch producers.

Entertainment and Events

Stehr and Townsend are also placing a strong emphasis on entertainment. The hotel will host live music performances every weekend, showcasing local talent from the Newcastle music scene. Regular events such as trivia nights, wine tastings, and themed parties are planned to attract a diverse crowd.

Community Engagement

The new owners are committed to engaging with the local community. They plan to collaborate with nearby businesses and artists to create a hub for creativity and social interaction. The hotel's function rooms will be available for community events, workshops, and private celebrations.

"We want the Customs House Hotel to be more than just a place to eat and drink," said Stehr. "It should be a gathering place for the community, where people can come together to enjoy good food, great company, and memorable experiences."

Preserving Heritage

While introducing modern elements, the team is careful to preserve the hotel's historic character. The building's original architectural features, including its ornate ceilings and timber fittings, will be retained and restored. A dedicated heritage consultant has been brought on board to ensure all renovations respect the site's significance.

The Customs House Hotel first opened its doors in 1877 and has since been a beloved institution in Newcastle. Stehr and Townsend's plans aim to honour that legacy while propelling the venue into the future.

"We understand the responsibility that comes with managing such an iconic venue," Townsend added. "Our goal is to create a space that respects its past while offering something fresh and exciting for both locals and visitors."

The new direction is already generating buzz in the local hospitality industry, with many eager to see how the hotel evolves under its new leadership. The official relaunch is scheduled for early next month, with a series of opening events planned to showcase the venue's transformation.

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