If your mornings feel like a chaotic relay race—packing lunches, hunting for missing shoes, and negotiating with a hairbrush—you are certainly not alone. For many families, the daily scramble is just the beginning. The real challenge often lies in securing reliable early learning, preschool, or before and after school care that seamlessly aligns with demanding work schedules. This task can elevate routine parenting into an overwhelming level of life administration.
A Local Legacy of Nurturing Childhood
This is precisely where Big Fat Smile steps in to provide much-needed support. For an impressive 45 years, the organisation has dedicated itself to the formative childhood years. They focus on nurturing curious questions, managing big emotions, fostering wobbly first friendships, and celebrating those proud "I did it!" milestones.
Kim Bertino, CEO of Big Fat Smile, emphasises their holistic approach: "We are not merely here for supervision. We are here to cultivate the wonder of learning about the world. And we are unequivocally here for families, too."
A Robust Network Across the Region
Many families discover a welcoming home at a single centre near their residence, building strong, trusting bonds with the educators who care for their children daily. What might come as a surprise is that each centre is part of an extensive local network.
Big Fat Smile operates 25 early learning and preschool services throughout the Illawarra, South-East Sydney, and the Southern Highlands. Additionally, they manage 10 Outside of School Hours Care (OOSH) services. Collectively, this network supports approximately 3,600 families across the region.
Every service is deeply rooted in its local neighbourhood, yet united by a common philosophy. This commitment involves knowing each child profoundly—understanding not just their name, but their entire world. It also means partnering closely with families and supporting them through every teary goodbye, sleepy morning, and triumphant first attempt.
Availability and Affordability in Childcare
Contrary to common perception, there is currently availability across several Big Fat Smile services. Places can be specific, catering to certain days or age groups, due to strict educator-to-child ratios mandated by regulations. However, the encouraging news is that a simple conversation can often uncover suitable options.
With various government funding schemes accessible, preschool can be high-quality, safe, and remarkably low-cost for eligible families. This financial support makes quality early education more attainable for many.
Comprehensive Support Behind the Scenes
Behind the welcoming faces at each centre, a dedicated head office team provides robust support. This includes specialised Safeguarding Children and Children's Services teams focused on maintaining high-quality early education within child-safe environments.
A dedicated Reconciliation team works diligently to ensure culturally safe and inclusive environments for First Nations children and families. These experts continuously monitor current research and legislation, advocate passionately for educators, and offer practical guidance when it is needed most.
The result is an environment where Big Fat Smile educators can concentrate on their core strength: creating secure, warm, and engaging spaces where children can learn, play, and build lasting friendships.
Beyond the School Day: OOSH Programs
For school-aged children, the Outside of School Hours Care (OOSH) Fun Club programs can transform a stressful, on-edge week into one that functions smoothly. These programs are not just convenient for parents; they significantly benefit the children.
They provide a vital space for children to reset after school, build friendships across different year groups, and engage in enriching activities they might not have time for during the regular school day.
Taking the First Step
Whether you are seeking early learning, preschool, or before and after school care, Big Fat Smile is ready to help you explore all available options. Reaching out for a conversation is the perfect first step, even if you are uncertain about where to begin. Their team is equipped to guide you through the childcare puzzle, tailoring solutions to meet your family's unique needs.
