The Public Service Association (PSA) has called for the establishment of a public domestic violence service in New South Wales, arguing that current privatized and fragmented services are failing victims. The union claims that a government-run service would provide consistent, high-quality support across the state, particularly in regional and remote areas where access is limited.
PSA's Concerns Over Current Services
PSA General Secretary Stewart Little expressed deep concern over the reliance on non-government organizations (NGOs) to deliver domestic violence support. He stated that these services are often underfunded, leading to high staff turnover and inconsistent care. "Victims of domestic violence deserve a service that is reliable and adequately resourced," Little said. "A public service would ensure that no matter where you live in NSW, you receive the same level of support."
Impact on Victims
The PSA highlighted that the current system leaves many victims without timely assistance, especially those in crisis. The union pointed to reports of victims being turned away from shelters or facing long waiting lists for counseling. A public service, they argue, could streamline referrals and provide immediate help through centralized coordination.
Government Response
A spokesperson for the NSW government acknowledged the concerns but defended the current model, noting that NGOs have expertise in delivering specialized services. However, the government indicated it would review the PSA's proposal. "We are committed to supporting victims of domestic violence and will consider any recommendations that improve outcomes," the spokesperson said.
Community Support
Several community organizations have backed the PSA's call. The Women's Safety Coalition stated that a public service would address gaps in the system, particularly for Aboriginal women and those from culturally diverse backgrounds. "We need a coordinated, government-led response to ensure all women feel safe," a coalition representative said.
The PSA plans to continue lobbying the government and hopes to see a public domestic violence service included in the next state budget. The union is also encouraging members to raise the issue with local MPs.
