Jacqui Curtis has been appointed as the new Public Service Commissioner, tasked with overseeing the integration of artificial intelligence (AI) into the Australian Public Service (APS). The announcement was made by the federal government, highlighting the need for modernisation and efficiency in public administration.
Curtis Brings Extensive Experience
Curtis, who has served as the acting commissioner since July 2023, brings a wealth of experience to the role. She has held various senior positions within the APS, including deputy secretary roles in the Department of the Prime Minister and Cabinet and the Department of Social Services. Her background in policy development and service delivery positions her well to lead the public service through a period of technological change.
AI Integration a Priority
The government has emphasised that one of Curtis's primary responsibilities will be to drive the adoption of AI across government agencies. This includes developing ethical guidelines, ensuring data security, and upskilling public servants to work alongside AI systems. The move aims to improve service delivery, reduce costs, and enhance decision-making processes.
Minister for the Public Service, Katy Gallagher, stated: "Jacqui Curtis has the expertise and vision to guide our public service into the future. Her leadership will be crucial as we harness the potential of AI to better serve Australians."
Challenges Ahead
While the integration of AI presents opportunities, it also raises challenges. Concerns about job displacement, privacy, and algorithmic bias must be addressed. Curtis has indicated that she will prioritise transparency and accountability in AI deployment. She plans to engage with stakeholders, including unions and privacy advocates, to ensure that the technology is used responsibly.
The appointment comes as part of a broader push by the government to modernise the public sector. The APS has been undergoing reforms aimed at improving agility and responsiveness. Curtis's role will be central to these efforts, with a focus on leveraging technology to deliver better outcomes for citizens.
Curtis will serve a five-year term as commissioner. Her appointment has been welcomed by industry groups, who see it as a positive step towards a more innovative public service. The government expects that under her leadership, the APS will become a global leader in the ethical use of AI.



