A Telstra customer in South Australia has broken all records after staying on hold for over five days straight. The astonishing 133-hour call reveals shocking customer service wait times that'll make your jaw drop.
Exclusive revelation that Anika Wells was not invited to participate in the critical Optus triple-zero failure investigation, raising questions about political transparency and accountability.
Thousands of Optus customers across the Hunter region were left stranded after deliberate cable damage caused major network outages. The telecommunications giant confirms malicious vandalism is to blame for the service disruption.
Critical telecommunications failure leaves Hunter region residents unable to access emergency services as Optus confirms widespread network outage affecting triple zero calls.
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A major Optus network failure across the Hunter region has potentially severed access to emergency services, with thousands of customers unable to make Triple Zero calls during the critical outage.
Optus CEO Stephen Rue faces intense Senate scrutiny as he refuses to step down following a nationwide network outage that prevented triple zero calls and has been connected to three fatalities across Australia.
Western Australian Liberal Senator Dean Smith is leading the charge for a Senate inquiry into Optus's nationwide network outage that left millions unable to contact emergency services.
A major technical failure in Canberra's public transport system allowed thousands of commuters to travel for free, exposing vulnerabilities in the capital's ticketing infrastructure.
